Return Policy

IMAGE Medi-Spa Return Policy

There are a few important things to keep in mind when returning a product you purchased from the IMAGE Medi-Spa Online Store: 

            You have 5 calendar days to return an item from the date you received it.

            Only items that have been purchased directly from IMAGE Medi-Spa either through the IMAGE Medi-Spa Online Store or at the IMAGE Medi-Spa Retail Store, can be returned to IMAGE Medi-Spa. IMAGE Medi-Spa products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

            Please ensure that the item you're returning has not been opened.

There are some items, however, that are ineligible for return, including:

            Skin-Care Products

            Store Gift Cards

            Broken containers